Frequently Asked Questions
Find answers to common questions about your GATE shopping experience
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our specifications for the best fit.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting support.
Are your materials sustainably sourced?
GATE is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our collections.
How do I track my shipment?
Once your order ships, you will receive an email with a tracking link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, GATE ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
What should I do if I receive a damaged item?
Please contact our support team immediately with your order number and a photo of the damage. We will arrange a free replacement.